Terms and Conditions of Service

The Blood Sugar S.H.I.F.T.

1. Acceptance of Terms

These Terms and Conditions (“Terms”) form a legally binding agreement between you (“you,” “your,” or “Member”) and Ekklesia T.E.C.H. (“Company,” “we,” “us,” or “our”), governing your access to and use of The Blood Sugar S.H.I.F.T. platform, including the website, member dashboard, AI-powered coaching features, and any related services (collectively, the “Service”).

You must be at least 18 years old to use the Service. By using the Service, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into this agreement. We may update these Terms from time to time, and continued use of the Service after such changes constitutes your acceptance of the revised Terms.

2. Critical Medical Disclaimer

By using the Service, you acknowledge and agree to the following:

• The AI Coach is an automated software feature powered by third-party artificial intelligence technology. It is not a doctor, nurse, dietitian, diabetes educator, or other licensed healthcare professional, and nothing in the Service should be construed as establishing a doctor-patient or similar clinical relationship.
• The Service does not diagnose, treat, cure, mitigate, or prevent any disease, including but not limited to diabetes, prediabetes, neuropathy, or any other medical condition. Any references to “managing,” “supporting,” “improving,” or “transforming” health outcomes refer to lifestyle coaching and education only, and are not claims of medical efficacy.
• You should always consult your physician or other qualified healthcare provider before making any changes to your diet, exercise routine, medication regimen (including any GLP-1 medications or other prescriptions), or any other aspect of your healthcare. Never disregard professional medical advice or delay seeking it because of information or coaching received through the Service.
• If you believe you may be experiencing a medical emergency, including severe hypoglycemia, hyperglycemia, diabetic ketoacidosis, or any other urgent condition, call 911 (or your local emergency number) or go to the nearest emergency room immediately. Do not use the Service for emergency medical needs.
• Testimonials, results, and outcomes described on our website, marketing materials, or within the Service (including the founder’s personal health journey) reflect individual experiences and are not guarantees, promises, or warranties of any kind regarding the results you may achieve. Individual results vary based on a wide range of factors, including but not limited to genetics, existing health conditions, medication use, adherence, diet, and lifestyle.

3. Services Provided

The Service is offered under the following membership plans. The Company reserves the right to modify, add, or discontinue features within any plan, provided that any material reduction in a paid plan’s core features will be communicated to active Members in advance.

3.1 Monthly Membership

• Access to the Member Dashboard, including glucose tracking and visualized trend charts.
• AI-powered coaching responses across three interaction modes: Morning S.H.I.F.T. (fasting check-in), Before I Eat (pre-meal guidance), and After I Ate (post-meal assessment), subject to a daily usage limit described in Section 6.
• Email-based support.
• Billing recurs monthly at the then-current Monthly Membership price following any applicable introductory or trial period, until cancelled.

3.2 Lifetime Membership

• All features included in the Monthly Membership, on a one-time payment basis with no recurring billing for continued access to the Service as it exists at the time of purchase and as reasonably maintained thereafter.
• Access to the private S.H.I.F.T. Community.
• The companion publication, “The Blood Sugar S.H.I.F.T.” (digital or physical, as made available).
• Priority handling of AI coaching requests, where technically applicable.
• “Lifetime” refers to the operational lifetime of the Service as offered by the Company. In the event the Company discontinues the Service entirely, Lifetime Members will be notified in accordance with Section 11 (Termination).

3.3 Introductory and Promotional Offers

From time to time, the Company may offer introductory pricing, trial periods, or promotional upgrade offers (collectively, “Promotional Offers”). Promotional Offers are subject to their own specific terms, which will be disclosed at the time of the offer, including pricing, duration, eligibility, and expiration. Unless otherwise stated, Promotional Offers are limited to one per Member, are non-transferable, and the Company reserves the right to modify or discontinue any Promotional Offer at any time without affecting Members who have already enrolled in it.

4. Payment Terms

• All payments are processed through Stripe, a third-party payment processor. By providing payment information, you authorize the Company to charge the applicable fees to your designated payment method.
• Monthly Memberships are billed automatically on a recurring monthly basis from the date of initial purchase (or the date any introductory/trial period ends, if applicable) until cancelled in accordance with Section 10.
• Lifetime Memberships are billed as a single one-time payment at the time of purchase.
• The Company reserves the right to change membership pricing at any time. Price changes will not affect the current billing cycle for existing Monthly Members, but may apply to subsequent billing cycles with reasonable advance notice provided via email.
• If a payment fails (e.g., due to an expired card or insufficient funds), the Company and/or Stripe may attempt to retry the charge. Continued failure to process payment may result in suspension or termination of access to the Service until payment is resolved.
• All fees are exclusive of any applicable taxes, which may be added at checkout as required by law.

5. Refund & Guarantee Policy

The Company offers a 14-Day Conditional Guarantee to new Members on their first purchase, subject to all of the following conditions being met:

1. The Member must complete their full health and wellness profile within the Member Dashboard.
2. The Member must log at least three (3) meals or readings using the dashboard’s logging features.
3. The Member must use the Service on at least fourteen (14) consecutive calendar days from the date of purchase.
4. The Member must receive at least three (3) AI coaching responses through any combination of the Morning S.H.I.F.T., Before I Eat, or After I Ate modes.
5. The refund request must be submitted to the Company within thirty (30) calendar days of the original purchase date.

If all five (5) conditions above are met and the Member remains unsatisfied with the Service, the Company will issue a full refund of the initial purchase amount upon request. Requests that do not meet all conditions are not eligible under this guarantee, though the Company may, at its sole discretion, consider such requests on a case-by-case basis.

This guarantee applies only to a Member’s first/initial purchase of a Monthly or Lifetime Membership and does not apply to subsequent recurring monthly charges, Promotional Offer upgrade payments, or renewals. Outside of this guarantee, all sales are final except as required by applicable law.

Members may cancel a Monthly Membership at any time to prevent future recurring charges; cancellation does not, by itself, entitle the Member to a refund of any amount already charged, except as provided under this guarantee.

6. User Obligations & Prohibited Conduct

As a condition of using the Service, you agree to the following:

• You will provide accurate, current, and complete information when creating your profile and using the Service, including health-related information used to personalize AI coaching responses.
• You are solely responsible for maintaining the confidentiality of any access link, login credentials, or device used to access the Service, and for all activity that occurs under your account.
• You will not share your personal access link or account access with any individual who has not separately purchased a Membership. The Service is licensed for use by the purchasing individual only.
• The Service includes a daily usage limit of up to five (5) meal/snack logging interactions (Before I Eat and After I Ate combined) per Member per day. Morning S.H.I.F.T. check-ins are not counted against this limit. The Company may adjust this limit at its discretion to ensure fair use and service quality for all Members.
• You will not use the Service to attempt to obtain medical advice for any individual other than yourself, or to provide medical advice to others.
• You will not attempt to reverse-engineer, decompile, scrape, or extract the underlying prompts, models, or source code used to power the AI Coach or any other part of the Service.
• You will not use the Service for any unlawful purpose, or in any manner that could damage, disable, overburden, or impair the Service or interfere with any other party’s use of the Service.
• You will not submit content to the AI Coach that is unlawful, harassing, abusive, or that attempts to manipulate the AI Coach into providing responses outside its intended wellness-coaching purpose.

Violation of these obligations may result in suspension or termination of your access to the Service, in the Company’s sole discretion, without refund except as required by law.

7. Intellectual Property

• The Service, including but not limited to the S.H.I.F.T. framework, all underlying methodology, software, dashboard design, branding, trademarks, logos, text, graphics, and the compilation and arrangement thereof (collectively, the “IP”), is owned by the Company or its licensors and is protected by applicable intellectual property laws.
• “S.H.I.F.T.” and “The Blood Sugar S.H.I.F.T.”, along with the associated framework, methodology, and any related marks, are proprietary to the Company. No license or right to use any Company trademark is granted by virtue of purchasing or using the Service.
• Subject to your compliance with these Terms, the Company grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal, non-commercial use during the term of your Membership.
• You may not copy, reproduce, distribute, publicly display, create derivative works from, sell, license, or otherwise commercially exploit any portion of the Service or the IP without the Company’s prior written consent.
• Any feedback, suggestions, or ideas you provide to the Company regarding the Service may be used by the Company without restriction or obligation to you.

8. Privacy & Data

• The Company collects information you provide directly (such as your name, email address, and health profile information including glucose readings, A1C values, medication status, and meal logs) in order to operate and personalize the Service.
• Health-related information you enter into the Service may be transmitted to and processed by third-party service providers, including Anthropic (provider of the AI Coach’s underlying technology) and the Company’s customer relationship management and payment platforms, solely for the purpose of providing and improving the Service.
• Certain dashboard data, including glucose readings and meal logs, may be stored locally on your device (e.g., via browser local storage) to enable the Service’s tracking and charting features. The Company is not responsible for data loss resulting from clearing your browser data, switching devices, or similar actions, except where the Company has separately agreed to provide cross-device synchronization.
• The Company will not sell your personal health information to third parties. The Company may use de-identified, aggregated data for purposes such as improving the Service, internal analytics, and marketing, in a manner that does not identify you individually.
• Where applicable, residents of jurisdictions with specific data protection laws (including the EU’s General Data Protection Regulation and the California Consumer Privacy Act) may have additional rights regarding their personal data, including rights to access, correct, or request deletion of their information, which may be exercised by contacting the Company as described in Section 14.
• A separate Privacy Policy, available on the Company’s website, provides additional detail regarding data collection, use, and disclosure practices and is incorporated into these Terms by reference.

9. Disclaimers & Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SERVICE, REGARDLESS OF THE LEGAL THEORY UNDER WHICH SUCH DAMAGES ARE SOUGHT, AND EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY’S TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, WHETHER IN CONTRACT, TORT, OR OTHERWISE, SHALL NOT EXCEED THE TOTAL AMOUNT YOU ACTUALLY PAID TO THE COMPANY FOR THE SERVICE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for certain types of damages. In such jurisdictions, the Company’s liability will be limited to the greatest extent permitted by law.

10. Indemnification

You agree to defend, indemnify, and hold harmless the Company and its officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, and expenses, including without limitation reasonable attorneys’ fees and costs, arising out of or in any way connected with: (a) your access to or use of the Service; (b) your violation of these Terms; (c) your violation of any rights of a third party, including any healthcare provider, family member, or other individual; or (d) any health decisions made by you in connection with your use of the Service, including any decisions regarding medication, diet, or exercise made without consulting an appropriate licensed healthcare professional.

11. Termination

• Monthly Members may cancel their Membership at any time by contacting the Company through the support channel described in Section 14, or through any self-service cancellation mechanism made available within the Service. Cancellation will be effective at the end of the then-current billing period, and no further recurring charges will be made; the Company does not provide prorated refunds for partial billing periods except as provided under Section 5.
• The Company reserves the right to suspend or terminate your access to the Service, with or without notice, if the Company reasonably believes you have violated these Terms, engaged in fraudulent or abusive conduct, or for any other reason at the Company’s discretion, including discontinuation of the Service.
• If the Company discontinues the Service in its entirety, the Company will provide reasonable advance notice to active Members via email where practicable. For Lifetime Members, the Company will use commercially reasonable efforts to provide a wind-down period or reasonable alternative arrangement, but does not guarantee any specific remedy beyond what is described in these Terms.
• Sections of these Terms that by their nature should survive termination (including but not limited to Sections 2, 7, 9, 10, 12, and 13) shall survive any termination or expiration of these Terms.

12. Dispute Resolution

12.1 Governing Law

These Terms and any dispute arising out of or related to these Terms or the Service shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict of laws principles.

12.2 Binding Arbitration

Except as set forth below, any dispute, claim, or controversy arising out of or relating to these Terms or the Service, including the breach, termination, enforcement, interpretation, or validity thereof, shall be determined by binding arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules then in effect. The arbitration shall be conducted by a single arbitrator and shall take place in the State of Georgia, or remotely/virtually if mutually agreed or permitted by AAA rules. The arbitrator’s decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.

12.3 Class Action Waiver

YOU AND THE COMPANY EACH AGREE THAT ANY ARBITRATION OR PROCEEDING SHALL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING. IF THIS CLASS ACTION WAIVER IS FOUND TO BE UNENFORCEABLE WITH RESPECT TO A PARTICULAR CLAIM OR REQUESTED REMEDY, THEN THAT CLAIM OR REQUESTED REMEDY (AND ONLY THAT CLAIM OR REMEDY) SHALL BE SEVERED FROM THE ARBITRATION AND MAY BE BROUGHT IN COURT, WITH THE REMAINDER OF THE CLAIMS PROCEEDING IN ARBITRATION.

12.4 Exceptions

Notwithstanding the foregoing, either party may bring an individual action in small claims court for disputes within that court’s jurisdiction, and either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party’s intellectual property rights.

13. General Provisions

• Entire Agreement. These Terms, together with the Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and the Company regarding the Service and supersede any prior agreements.
• Severability. If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.
• No Waiver. The Company’s failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.
• Assignment. You may not assign or transfer these Terms, by operation of law or otherwise, without the Company’s prior written consent. The Company may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.
• Force Majeure. The Company shall not be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, internet or utility failures, or failures of third-party service providers (including AI model providers and payment processors).
• Notices. The Company may provide notices to you via email to the address associated with your account, or by posting on the Service. You consent to receive notices electronically.
• Headings. Section headings are for convenience only and do not affect the interpretation of these Terms.

14. Contact Information

If you have any questions about these Terms, need to request a refund under Section 5, or wish to exercise any data-related rights described in Section 8, please contact us at:

This document is a general template prepared for The Blood Sugar S.H.I.F.T. and does not constitute legal advice. Before publishing, please complete the bracketed placeholders above and have this document reviewed by a licensed attorney in your jurisdiction, with particular attention to the Medical Disclaimer (Section 2) and Dispute Resolution (Section 12) provisions.